Complex Care

Complex care, also known as long-term or continuing care, is a type of homecare service provided to individuals who have significant, ongoing health care needs resulting from chronic illness, disabilities, or after receiving hospital treatment. It often involves medical interventions, the use of medical equipment, and our highly skilled nursing care.

Individuals who might require complex care include those with conditions such as severe brain injuries, spinal cord injuries, chronic respiratory conditions, neurological disorders, and those requiring palliative care. These patients often require consistent, specialised care to manage their conditions effectively.

The following services are usually included within a complex care package within the home, however this will be tailored to the individual requirements of those receiving care;

• Tracheostomy care

• Ventilator care

• Catheter care

• Feeding tube management (e.g., PEG feeding)

• Medication management and administration

• Pain management

• Wound care

• Mobility assistance

• 24-hour monitoring and support

Yes, complex care can be provided both on a temporary and a long-term basis. Temporary care may be necessary after hospital discharge or during an acute illness until the individual stabilises, whereas long-term care may be required for ongoing management of chronic conditions.

Receiving complex care at home allows individuals to remain in a familiar and comfortable environment, which can enhance their quality of life and may contribute to better health outcomes. Homecare also provides more personalised attention and flexibility in care delivery, which can be adapted to the daily routines and preferences of the individual and their family.

We have an in-house Clinical Team of Nurse-led experts from different specialties who work closely with our local branches and our clients to ensure person-centred, tailored care.

Our in-house Clinical Team is able to have immediate access to provide assessment expertise and expert clinical knowledge, meaning that we can be responsive, ensuring the right level of care is provided.