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Complex Care at Home

Name: Complex Care at Home
Brand: Nurseplus Care at home
Rating: 4.6 (57 reviews)

Comprehensive and tailored homecare for complex care needs

Person-centred support enabling the highest quality of life

For individuals with complex medical needs, receiving care at home can be a better option than a hospital or nursing home. Complex homecare services provide comprehensive and specialised care for individuals with chronic or serious illnesses, disabilities, or injuries.

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What is Complex Care?

Complex care is person-centered specialist support for someone with a chronic illness or long-term health condition, that requires extra assistance to manage their symptoms and daily activities to enable a high quality of life.

This type of care differs from general domiciliary care because it usually involves medical intervention of some sort and involvement with clinicians and nurses that specialise in that individual’s particular condition. Complex care can include any condition that requires clinical support, such as Parkinson’s, acquired brain injuries or a neurological condition. It can also be provided if someone requires nursing care as a result of their primary condition.

The aim of complex care at home is to provide support around an individual’s specific needs and enable them to retain their independence as much as possible. Complex care is sometimes referred to as long-term care or continuing care.

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Who Is Complex Care at Home For?

Complex care at home is designed for individuals with ongoing, long-term health conditions or disabilities that require specialised support. This type of care is tailored for people with advanced medical needs, including those with neurological conditions, spinal cord injuries, cerebral palsy, or respiratory issues that may require ventilator support. Complex care can also support individuals recovering from major surgeries or managing chronic conditions that involve intricate care plans, such as tracheostomy care, PEG feeding, or catheter management. It allows individuals to remain in the comfort of their own home while receiving high-level, personalised medical care that is usually provided in a hospital or nursing facility. Complex care at home is suitable for both adults and children, ensuring their specific health needs are met around the clock.

How Can Complex Care Support You?

Overseen by our Clinical Team with years of medical experience and expertise, we will ensure that you have the right level of care in place for you that enables you to live well with your condition, whilst being surrounded by your home comforts.

Complex care is often given to people who have chronic or long-term health conditions who need extra help to manage their symptoms and daily tasks. Examples of such conditions include neurological disorders, disabilities, injuries, and sometimes the use of feeding tubes. Some of the conditions our complex care services can support with include;

Parkinson's
Stroke
Brain and spinal injury
Catheter, bowel or stoma care

The Benefits of Complex Care at Home

Complex care at home provides the advantage of receiving essential medical and personal support in a familiar, comfortable environment. By delivering care at home, individuals can maintain their independence and avoid the stress and disruption of hospital stays or care facilities. One of the key benefits is the continuity of care—each complex care plan is highly personalised and overseen by healthcare professionals, ensuring all medical needs are consistently met. Additionally, having complex care at home allows for greater involvement from family members, fostering emotional support and a sense of normalcy. It also reduces the risk of infections associated with hospital environments, providing a safer, more controlled setting for individuals with delicate health conditions.

Our In-house Clinical Team

At Nurseplus Care at home, we have an in-house clinical team of Nurse-led experts from different specialties who work closely with our local branches and our clients to ensure person-centred, tailored care.

Our in-house Clinical Team is able to have immediate access to provide assessment expertise and expert clinical knowledge, meaning that we can be responsive, ensuring the right level of care is provided.

Professional, safe, compassionate and holistic support is enshrined in everything that we do at Nurseplus Care at home.

Funding Complex Care

NHS Continuing Healthcare is a funding option provided by the National Health Service (NHS) for individuals with complex health needs. Eligibility for NHS-funded continuing care is normally determined by the local clinical commissioning groups (CCGs).

To be eligible for NHS Complex Healthcare, an individual’s main or primary need must relate to their health. If their primary reason for needing care relates to their health, the NHS is responsible for providing for these care needs. A complex medical condition that requires significant intervention and ongoing support is likely to be assessed as requiring complex care. This also applies to end-of-life (or palliative) care if the condition is deteriorating rapidly.

How do I arrange Complex Care?

Our expert homecare team will help guide you through the process of arranging your complex care package

1. Contact our homecare experts

Get in touch with our team of local homecare experts using our online enquiry form or call us on 08000 622 622 to discuss the range of available homecare options. Our team is available 24/7 and aim to respond to all enquiries immediately.

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2. Free assessment within 24 hours

Our experienced homecare team will discuss your requirements, learn more about you or your loved one, and carry out a free assessment within 24 hours to understand the type of care you require.

3. Your bespoke homecare package

Our team will create a bespoke care package based on your needs and preferences. All of our homecare staff are carefully matched based on the individual requirements of you or your loved one.

1. Contact our homecare experts

Get in touch

2. Free assessment within 24 hours

Our experienced homecare team will discuss your requirements, learn more about you or your loved one, and carry out a free assessment within 24 hours to understand the type of care you require.

3. Your bespoke homecare package

Our team will create a bespoke care package based on your needs and preferences. All of our homecare staff are carefully matched based on the individual requirements of you or your loved one.

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Quality homecare trusted by families across the UK

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Why Choose Complex Care with Nurseplus Care at Home?

At Nurseplus Care at home, we understand the challenges that come with managing complex health needs, which is why we provide tailored care solutions that meet the highest standards of professionalism and compassion. Our experienced complex care team includes trained nurses and carers who specialise in delivering a wide range of advanced medical care services at home. As a CQC-registered provider, we adhere to strict guidelines to ensure that every individual receives safe, dignified, and effective care. Our approach to complex care is entirely personalised, meaning we work closely with families, healthcare professionals, and the individual to create a care plan that fully addresses their specific needs. With Nurseplus, you can be confident that you or your loved one will receive expert, compassionate care that promotes independence and wellbeing.

What makes our carers exceptional?

We believe that quality home care only begins with quality home care staff. That is why we have a number of ways in which we ensure only the most qualified and dedicated staff members are ready to support you or a loved one.

Industry-leading, mandatory classroom training for all carers
Dedicated internal audit function and Quality Assurance team ensuring only the highest quality care
Rigorous recruitment and screening process
Enhanced DBS, Right to Work and background checks carried out internally
Local, expert support from our branch teams